Non-perishable items can be returned within 3 days of delivery if they are unopened, unused, and in their original packaging.
Perishable, fresh, chilled, and frozen items are non-returnable, unless they are faulty, damaged, incorrect, or not as described.
If there is an issue with your order, please contact us within 3 days so we can assist.

Yes, you can- once your order is dispatched, you can use a link provided in your email to track your order

Yes, we stock a wide selection of vegetarian and vegan groceries. These are clearly labelled on product pages.

You can contact us via our Help Centre, by phone at 0777 19 19 197 or by email at support@gopalgrocers.co.uk

Yes. If you can’t find an item you love, contact our team and we’ll do our best to add it to our growing selections.

If you are not satisfied with a purchase, please initiate a return by contacting our customer service team at support@gopalgrocers.co.uk. Please provide your order reference number.

For further details please visit our return and refund page.